Elite Loyalty Programme
Six tiers. Real cashback paid as cash. A dedicated host at the top. Progress automatically with every real-money bet.
How the Loyalty Programme Works
Every £10 wagered on eligible real-money games earns you 1 loyalty point. Points accumulate in a rolling 90-day window — hit the threshold for the next tier and your status upgrades immediately. Cashback, withdrawal limits and personal host access all scale with your tier. There is no enrolment form; every account is enrolled automatically from the first qualifying bet.
Tier Structure
| Tier | Points Required | Weekly Cashback | Weekly Withdrawal Limit | Dedicated Host |
|---|---|---|---|---|
| Bronze | 0 | 10% | £5,000 | No |
| Silver | 500 | 12% | £7,500 | No |
| Gold | 2,000 | 15% | £10,000 | No |
| Platinum | 5,000 | 18% | £15,000 | Priority access |
| Diamond | 15,000 | 20% | £25,000 | Named host |
| Elite | 40,000 | 25% | Negotiable | Dedicated host & direct line |
Tier Benefits in Detail
Bronze & Silver
The first two tiers form the foundation of the loyalty programme. Bronze is active from day one — every eligible bet earns points and contributes to your cashback pool. Cashback at 10% (Bronze) and 12% (Silver) is calculated on net losses across the calendar week and credited every Monday as real cash with no wagering attached. Withdrawals are processed at standard speed with a weekly limit of £5,000 (Bronze) and £7,500 (Silver).
Gold & Platinum
Gold players unlock a 15% cashback rate and a £10,000 weekly withdrawal ceiling. At Platinum (18% cashback, £15,000 weekly limit), you gain priority queue status on live chat — your tickets are escalated above standard queue automatically. Platinum members are also first notified of limited-capacity Sprint Race tournaments and provider-exclusive bonus drops.
Diamond & Elite
Diamond and Elite tiers are designed for high-frequency players who want white-glove service. Diamond members (20% cashback, £25,000 weekly withdrawal) are assigned a named account host who handles cashout requests, tailored bonus negotiations and game recommendations. Elite status — our highest tier at 40,000 points — removes the standard weekly withdrawal cap (limits agreed individually), delivers 25% cashback on net losses and provides a direct phone line and WhatsApp contact to your host. Elite members are also invited to exclusive seasonal events and receive bespoke promotions unavailable elsewhere.
Cashback at all tiers is credited with 0x wagering — it is real money, not bonus funds.